Health & Sanitization Program
We are taking cleanliness to a new level by implementing an aggressive new health and sanitization program to complement the already rigorous cleaning standards currently in place at Augustine Casino. We take pride in being your preferred casino, and are committed to providing exceptional service and experience for our guests and team members alike.
The following protocols and procedures are in place to safeguard the health of our guests and team members. Stay tuned for a reopening date SOON!
PLEASE NOTE: If you do not feel well, please protect yourself and others by staying home and seeking the guidance of a healthcare professional. We greatly appreciate your compliance, patience and cooperation at this time as these protocols and procedures are only possible and effective with your help.
Employee & Guest Health
A Public Safety officer will greet each guest at the main entrance to the casino. They will ensure that each guest is wearing a mask, take their temperature using a non-touch laser forehead thermometer and ask them to use the provided hand sanitizer. Appropriate signage will be prominently displayed outlining safety guidelines and current physical distancing practices in use throughout the casino. Should lines form at the doors, markers will be placed on the ground to indicate distances of six feet to allow for social distancing while in line.
Points of entry for guests will be limited to the main entrance to allow Public Safety Officers to conduct noninvasive temperature checks utilizing handheld laser forehead thermometers. Anyone displaying a temperature over 100.0°F will be screened for symptoms of COVID-19. Guests confirmed to have a temperature over 100.0°F and displaying additional COVID-19 symptoms will not be allowed entry to the property. If the guest is part of a group, the whole group will be turned away.
Guests will be advised to practice physical distancing by standing at least six feet away from other groups of people. Restaurant tables, slot machine chairs and other physical layouts will be arranged to promote appropriate distancing. Employees will be reminded not to touch their faces and to practice physical distancing by standing at least six feet away from guests and other employees whenever possible.
Smoking is temporarily not allowed inside the casino. Please enjoy your cigarettes and vape pens outside at the designated smoking areas.
Employee & Guest Health Concerns
Team Member’s Responsibilities
Augustine team members are vital for an effective sanitization and health program.
All team members will receive training on COVID-19 safety and sanitization protocols. More comprehensive training will be provided for Housekeeping, Cleaners, Food & Beverage and Security
Personal Protective Equipment (PPE)
Daily Pre-Shift & Timekeeping
Team Member pre-shift meetings will be conducted virtually or in areas that allow for appropriate physical distancing between team members. Larger departments will stagger team member arrival times to minimize traffic volume in back of house corridors. Hand sanitizer will be available at the timeclock location and team members will be required to sanitize their hands after clocking in. Our leadership team will ensure constant communication and proper PPE and sanitization procedures are followed and updated per the latest expert guidance.
Team Member Temperature Checks
Team Members will be required to have their temperature checked using a non-touch laser forehead thermometer before the start of their shift. Team members confirmed to have a temperature over 100.0°F will be sent home. Team members that pass the temperature check will be provided a date stamped slip to show their manager at their pre-shift meeting.
Cleaning Products and Protocols
Public Spaces and Communal Areas
Back of the House
While the team at Augustine Casino is making every effort to provide enhanced health and safety measures, risks remain. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Augustine Casino, you voluntarily assume all risks related to exposure to COVID-19.